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Teaching Empathy through Active Listening Skills
This summer, YouthToday published a 25-year study on empathy in adolescents. The study tracked the way empathy can develop in kids through family relationships, and then get practiced with friends at school and elsewhere. The authors note the importance of empathy  in everything from creating successful relationships to managing conflict and even reducing violent crime. At work, empathy matters too—and everybody's noticing. In a study  of 1,000 employees, most  said they thou

Erin Lebacqz
5 min read
 


How Discovery Learning Empowers Students
When I first started teaching, I would try to do everything : I'd be the one to talk, to model thinking something through, to explain, to...

Erin Lebacqz
4 min read
 


More Than a Checkbox: Using Policies and Procedures to Build Trust and Accountability
Written by Allison Horak | September 2025 Let’s be honest: Most people don’t get excited about policies and procedures. They're often...

Allison Horak
3 min read
 


Why Strategic Language Is Your Small Business’s Secret Growth Tool
If you’re a small business owner, coach, or entrepreneur, your ability to communicate  strategically  can be the difference between...

Erin Lebacqz
3 min read
 


Preparing Students to Write in the Workplace
(Downloadable Handout Included)                                                                 by Erin Lebacqz If you teach in a high...

Erin Lebacqz
4 min read
 


Impact Your Relationships with Strategic Writing
Did you know your writing and communication affect your relationships? We're used to thinking about this in our personal lives, but what...

Erin Lebacqz
1 min read
 


High-Value Writing Book Summary
Get Concise | Get Confident | Get Strategic      If you’re not note-taking or journaling, or getting creative for fun, you’re not writing...

Erin Lebacqz
2 min read
 


Teaching How to Write Emails
I recently heard an adult learner in one of my classes describe having to write work emails for the first time.  He didn’t exactly feel...

Erin Lebacqz
1 min read
 


Respect Your Reader's Time in Your Emails, and Your Reader Will Respect You!
by Erin Lebacqz  One of the top questions I hear in live business writing classes is this: "How can I spend less time reading and...

Erin Lebacqz
1 min read
 


Writing an Academic Essay in English
Welcome, international students! We hope this guide helps you with your English essay writing: Please leave a question if you have one!...

Erin Lebacqz
1 min read
 
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