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Let’s be honest: Most people don’t get excited about policies and procedures. They're often seen as something you have to create: compliance documents written for regulators, not real humans. They sit in a binder or a shared drive, rarely opened unless something goes wrong. But here’s the truth: Strong policies and clear procedures can do more than meet legal requirements. They can build trust, boost confidence, and help your team do great work. When P&Ps Fall Short Most org